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Sizing for Clothing
include a Horus & Isis Company Standard Size
(Medium), depending upon the Item. Sizes 1X and larger require an
Additional Charge as a Custom Order. Please refer to
our Size Chart. Bra
& Belt Sets and Costumes are made by Specific Measurements. Hip
Belts, Scarves, and Veils are Standard Sizes.
The Horus & Isis Company offers Custom
Ordering that includes Custom Designing, Speciality Orders, and
Full-Figured/Plus Sizes (to 5X). Custom Designing
is one of our Specialties. A Price Quotation is provided
based upon the Requested Item(s), Measurements, Specifications,
etc.
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Orders generally take three
(3) weeks to process, prepare, and deliver to the Customer.
However, Custom Orders generally take 4-6 weeks depending upon the Item(s),
Customization, and the Quantity. Payment must be received in
full, in order to proceed with Ordering and Shipping.
Please note that any Customer making Payment via Paypal who is
requesting an Order sent to a Different Person or Business with the Shipping
Address different than the Customer Account Name and Address on their Paypal
Account must make Payment by Check, Cashiers Check, Money Order, or Wire
Transfer ONLY.
We do accept Rush Orders, depending upon our schedule. However,
there is an Additional Charge of 20%. Rush Orders are
generally processed, prepared, and shipped to arrive within 7-14 days.
During Time of Checkout, please be certain to inform us in the
"Comments About Your Order" Box that you are requesting a
Rush Order or an Order sent to a Different Shipping Address than
yours.
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| RETURNS, REFUNDS, &
EXCHANGES |
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No Returns or Exchanges
are accepted without Prior Authorization of the HORUS & ISIS
COMPANY., namely Kamal Mostafa. Please select your items
carefully, as there is a 20% Re-stocking Fee applied to
Authorized Exchanges and Refunds. Authorized Exchanges &
Refunds must be sent Insured re the Value of the
Merchandise. Custom Orders are considered Final Transactions.
Returns are limited to Damaged Goods only or Defective
Merchandise During Shipment. Notification to the Horus & Isis
Company must be immediately upon Receipt of Merchandise. The
Horus & Isis Company reserves the right to determine whether or not
the Alleged Item will be accepted for Exchange, Credit, or Refund. All
Authorized Returned Merchandise must be mailed Insured for the Total Value
of the Merchandise with the Tracking Number provided to the Horus
& Isis Company.
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| Costumes are
"Customized" according to Specific Measurements, Specifications,
and Accessories. There are many considerations and choices available
re Style, Design, Colors, etc.
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Measurements: Bust, Cup Size, Hips, Skirt Length,
if applicable.
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Skirt/Veil, if applicable, Color(s).
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Skirt Style: 2 or 3 Tiers, Circle, Lace, Lace & Chiffon,
Pleated, Stretch Velvet, Lycra.
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Veil Style: Standard or Half Circle.
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Veil Design: Beaded or Trimmed
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Belt Design: Standard or "V" Shape -
Downward "V" (in the middle of front & back), Filigree, 1 or 2
Pieces.
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Bra Strap: Standard Shoulder or "V" (around
the neck), or Custom.
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Bra & Belt Color: Standard Color or
Custom ("best color match"See our COLOR CHARTS for material and color names).
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Fringe Size: 4"/Bra & 8"/Belt = Standard
or Fringe Sizes other than Standard.
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Fringe Style: Standard or Custom Pyramid,
V-Set [2, 3, 4, or 5 Pieces], Swag.
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Fringe Color: 1 Color/Standard or Custom Color(s),
Two or More Color Combination, Special Requests.
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Paillettes: with or without (No
Additional Charge).
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Appliques: Custom (Floral, Leaf with Beads &
Sequins, Rhinestones).
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Accessories to Match Costume: Cape, Crown, Headpiece,
Neck Collar, Arm Cuff(s), Leg Cuff(s).
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| Shipping and Shipping Charges |
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There are no "fixed" Shipping Charges. Shipping Charges are tiered and calculated by the Volume of the Order, by the Delivery Address (Location of where the Order is being sent), and by the Method of Shipping. The Shipping Charges along with a Description are included at the first step of Checkout and finalized prior to the last step of Checkout. Shipping is done from either or both offices in Tucson, Arizona and Cairo, Egypt.
Shipping from Arizona is generally sent via UPS or USPS and from Egypt by Regular or Express Mail (EMS ). Shipping Charges are Paid by the Customer. Any possibly incurred Import Duties and/or Tariffs are the sole responsibility of the Customer only.
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